Few technological assets are as important in today’s business world as a working telephone solution of some sort. While its form has changed considerably over the years from a traditional handset terminal to a desktop application or mobile device, its functionality remains largely the same. In some ways, it’s even better and more improved, offering unprecedented opportunities for businesses to revamp their entire communications infrastructure.
Voice over Internet Protocol, or VoIP, can provide an exceptional ROI if it’s implemented properly. In fact, you might find that it’s time to ditch your old service provider and invest in a more dynamic solution like VoIP.
Out With the Old
If you’re still relying on traditional telephone solutions to communicate with your internal or external contacts, then you’re making your job much more difficult than it needs to be. Some businesses still rely on traditional telephone lines that are limited in both scope and scale, making growth and flexibility borderline impossible in the process. Adding new users and telephone lines becomes a major problem–one that any organization that hopes to achieve growth cannot withstand.
Therefore, the logical course of action is to consider how your business can move away from telephone providers toward a more dynamic solution. Considering how your business would need to run new telephone lines and set up new terminals for every new user, adding new users is difficult. Furthermore, services tend to be bundled together, like television, Internet, and telephone. How many of these does your business actually need? If they are packaged together, you could be paying for services that you don’t, in all actuality, even use. This is a waste that can be done without.
In With the New
VoIP allows for dynamic new telephone features that your business will find helpful not just in the short term, but the long run as well. VoIP uses your Internet connection rather than your telephone lines to function, meaning that any device using your Internet connection and a VoIP application can work as a telephone. It’s one way your business’ employees can get work done on their own terms.
Furthermore, since you’re only paying for your Internet and VoIP solution, your organization is saving money by not paying for services that it doesn’t use. It certainly beats paying for 60 channels of cable without having a need for them. You can instead use that money to invest in other features for your VoIP solution that you wouldn’t get otherwise, like instant messaging, video chat, and so on. It’s the ideal communication solution for a growing business that wants to build a solid foundation for the future.