Tag: Customer Relationship Management

4 Ways to Use Data for Growing Your Business
07 Aug
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4 Ways to Use Data for Growing Your Business

All businesses collect data of some sort, whether it’s for the purposes of storing customer information or product specifications. However, not all businesses understand the importance of this data; in fact, you could be sitting on countless opportunities for growth without even realizing it. Here are some ways that you can take commonly procured data and transform it into actionable steps for growth.

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AI Can Help You Run Your Business Efficiently
20 Feb
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AI Can Help You Run Your Business Efficiently

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

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Can You Use Help with Your Customer Relationships?
05 Oct
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Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is […]

Which Management Software Is Right for Your Business?
15 Jun
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Which Management Software Is Right for Your Business?

On the surface, you might think that customer relationship management (CRM) and enterprise resource planning (ERP) are the same exact thing. However, they both have very specific niches for a business–particularly when it comes to managing organizational assets and interactions with consumers. Here are some of the specific situations in which you’ll find these solutions […]